These Terms of Service ("Terms") form a legally binding agreement between you and Manychat, Inc. ("Manychat", "we", or "us"). By using our platform, app, website, or any of our services (collectively, "Services"), you agree to comply with these Terms.
1. Overview of Our Services
Manychat provides a platform for businesses and individuals to create automated chat flows that integrate with messaging apps and social media platforms. By using our Services, you acknowledge and agree to these Terms.
2. Account Registration & Security
To use Manychat’s Services, you must create an account. When registering, you agree to provide accurate, current, and complete information. You are responsible for maintaining the security of your account details, including your login information. Any activity under your account is your responsibility, whether or not you authorized it.
3. User Generated Content
Any content you submit or upload to the platform ("User Generated Content") remains your property. However, you grant Manychat the right to use, process, and display your content within the Services. You are solely responsible for the content you post, and it must comply with applicable laws, such as not infringing on third-party rights or containing harmful materials.
4. Communication & Legal Compliance
When using Manychat’s communication features, you must comply with applicable laws like the Telephone Consumer Protection Act (TCPA), Personal Information Protection and Electronic Documents Act (PIPEDA), and other relevant data privacy and anti-spam regulations. You must obtain proper consent from recipients before sending them messages and respect opt-out requests.
5. Payments & Billing
If you use any paid features of Manychat, you agree to pay the applicable fees on time. All payments are non-refundable, and you are responsible for any charges related to your account, including taxes.
6. Termination of Service
Manychat can suspend or terminate your account if you violate these Terms. You can also terminate your account at any time, though you remain responsible for any charges incurred before termination.
7. Ownership & Intellectual Property
Manychat owns all intellectual property rights to the platform, tools, and services we provide. You retain ownership of your User Generated Content, but you grant Manychat permission to use it in connection with the Services.
8. Dispute Resolution & Arbitration
Any disputes between you and Manychat will be resolved through binding arbitration, and you waive your right to participate in class actions. By using our Services, you agree to arbitrate any claims.
9. Privacy & Data Protection
Your use of Manychat’s Services is subject to our Privacy Policy and Data Protection Addendum, which describe how we collect, store, and handle your data.
10. Changes to Terms
Manychat reserves the right to update or modify these Terms at any time. You will be notified of significant changes, and your continued use of the Services after such changes constitutes acceptance of the updated Terms.
Conclusion
By using Manychat’s Services, you agree to follow these Terms, which outline your rights and responsibilities when using the platform. If you do not agree with these Terms, you are not authorized to access or use our Services.