At Manychat, we prioritize the privacy and security of your personal data. We collect and use personal data for various purposes, including providing our services, communication, marketing, and legal compliance. Here's how we handle your information:
How We Collect Your Data
We collect data directly from you when you interact with our service, such as when you sign up, use our platform, or contact us. We may also gather data from third-party integrations (e.g., social media platforms) or service providers.
What Data We Collect
We may collect:
Account Details: Name, email, and location.
Payment Information: Credit card details for service subscriptions.
Communication Data: Emails and messages you send us.
Usage Data: Information about how you use the platform, including device and log data.
Customer Content: Personal data you upload or share through our service.
How We Use Your Data
We use your data to:
Operate and maintain your account.
Communicate with you about service updates, support, and billing.
Improve our services and deliver marketing materials (with your consent).
Comply with legal obligations.
Sharing Your Data
We may share your data with:
Service Providers: Companies that help us run our services (e.g., payment processors).
Legal Requirements: To comply with laws or respond to legal requests.
Business Transfers: In case of a sale, merger, or reorganization.
Your Data Protection Rights
You have the right to:
Access, update, or delete your personal data.
Opt-out of marketing communications.
Withdraw consent for data processing at any time.
Data Retention
We keep your data for as long as necessary to provide the service, comply with laws, or resolve disputes.
International Data Transfers
Your data may be transferred internationally, including to countries with different privacy standards. We ensure appropriate protection measures are in place.
Children’s Data
We do not collect data from children under 18. If we accidentally do, we will delete it promptly.